FREE ON DEMAND Webinar – This webinar with Multichannel Merchant and Transportation Insight will highlight four risk areas you need to focus on in the “Amazon Effect” era in order to realize profitable ecommerce growth. You’ll not only understand these risks but the steps you can take to proactively mitigate them.
Savvy retailers are capitalizing on this consumer preference by positioning smartphones front and center when it comes to in-store fulfillment with options like BOPIS (buy online, pickup in store) and ROPIS (reserve online, pick up in store). Here are the customer benefits and some tips to make both succeed in your retail business.
Stamps.com, which had been struggling since ending its long-term partnership with the U.S. Parcel Service in February, has been buoyed by a new deal with UPS. As part of the deal, Stamps.com’s 740,000 shipper customers can get discounts up to 55% off standard UPS rates and relief from surcharges.
Multiple factors are driving continued greater demand for smaller warehouse facilities vs. big-box fulfillment centers, as companies scramble to position inventory closer to customers and trim ecommerce supply chain costs, according to a new report from CBRE. Vacancy rates are dropping further and rents growing faster for smaller FCs.
Many ecommerce fulfillment centers spend much of their time implementing reactive tactics without ever thinking through the strategy of what they’re trying to achieve. Often the terms “tactics” and “strategy” are incorrectly used interchangeably. Here are 8 supply chain strategies to help you improve your ecommerce operations.
As ecommerce grows and expectations rise, experts say we can achieve Amazon-level service if we practice customer centricity. Many take this to mean putting the customer at the center of your business and provide amazing service. But customer centricity isn’t all about the customer – it’s really about the customer record.
Pitney Bowes was hit by a ransomware attack that affected its postage systems and impacted customers globally. The company said systems were up and running although high volumes could still cause issues, and no personal customer or employee data was compromised. The same attack hit Florida cities and a newspaper in 2018.
Walmart is launching an in-the-fridge e-grocery delivery service it announced this summer, starting in Pittsburgh, Vero Beach, FL and Kansas City, similar to Amazon’s own delivery service launched last year. Walmart customers can choose either kitchen or garage fridge delivery and pay $19.95 per month with a $30 minimum.
Drop shipping used to be a bit of a buzzword when it was first introduced in the ecommerce world. Today, it’s used by almost a quarter of online businesses as a primary order and fulfillment method. Here’s a look at the pros and cons of drop shipping to help you determine if it’s the right business model for your brand and business.
Keynote presentations from supply chain executives at REI and Neiman Marcus will headline Ecommerce Operations Summit 2020, which will be held April 14-16 at the Marriott Orlando World Center. The show will be packed with great sessions and thought leaders across a range of key topics and disciplines.