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Cryptocurrency Payments: Are We There Yet?

| Suresh Daksina

While cryptocurrency can be volatile, for merchants who sell to the tech industry, especially if they deal in blockchain-related technology, and those who want to reach tech-savvy customers looking for the latest digital payment options, accepting cryptocurrency payments can be a great way to build a loyal customer base.

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CMO: 3 Ways to Win Budget From Your CFO in a Downturn

| Travis Adlman

In setting your 2023 marketing budget, know your CFO understands the power of leveraging digitization to create business value. In fact, “driving value through tech-based innovation” ranks among CFOs’ top areas of focus, says Deloitte. A CFO shares three things he expects from his CMO partner and needs to make decisions.

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In the Home Stretch, Back to School Season Outlook Remains Clouded

| Mike O'Brien

The uncertainty around schools reopening has made this back-to-school season unlike any before it for retailers, with school supplies lists often unknown as districts work out details, and the normal cadence of discount events and promotions disrupted as well, experts say. Apparel has been hit hardest while tech items are winners.

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Consumers Expected to Favor Cyber Monday Over Black Friday

| Daniela Forte

Consumers of all ages are more likely to shop on Cyber Monday than Black Friday, according to a Deloitte survey, spending 59% of their holiday budget online, compared with just 36% in store as ecommerce takes a bigger bite. Here is what Deloitte predicts for holiday 2019.

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Enhancing Your Ecommerce Network Strategy

| MCM staff

Ever since Amazon introduced Prime in 2005, the company has left everyone else chasing after them, and younger shoppers look for that type of experience everywhere. To succeed, retailers must meet customer demand for an enhanced delivery experience, including whenever possible fast and free shipping and unlimited returns.

Retooling Your Fulfillment Network to Stay Competitive

| MCM Staff

To succeed, retailers and ecommerce companies need to meet heightened customer experience demands. That means offering fast shipping, free returns and same-day delivery, if possible. Learn insights from industry experts on ways to optimize your fulfillment network and focus your technology investments to compete and win.

2018 Holiday Spending Expected to Exceed $1.1 Trillion

| Daniela Forte

Holiday spending in the U.S. this year is projected to exceed $1.1 trillion, up more than 5% from 2017, according to an annual consumer survey from Deloitte, with $128 billion coming from online sales, about a 20% increase. Here are the rest of the projections for the holiday shopping season.

Back-to-School Spending Expected to Reach $27.6 Billion

| Daniela Forte

Domestic back-to-school spending is projected to reach $27.6 billion this year or $510 per household, up slightly from $501 in 2017, according to data from Deloitte’s annual back-to-school survey. Here is what the rest of the survey revealed about the back-to-school shopping season.

Technology Allowing Brands to Survive, Thrive Amidst Disruption

| Daniela Forte

Doomsday predictions of a “retail apocalypse” notwithstanding, industry disruptions including thousands of store closings and many bankruptcy filings provide opportunities for brands to grow their customer relationships, according to a new study from Deloitte Digital and Salesforce. See what types of disruptions are paving the way for a retail renaissance.