UPS Opens Expansion of European Air Hub

| Erin Lynch

UPS announced this week that it has opened a $200 million expansion of its European air hub facility at the Cologne/Bonn Airport in Germany. This facility is one of the largest investments in the shipping titan’s history.

FedEx Failed For Yankee Candle

| Tim Parry

Yankee Candle saw trouble with FedEx at least two weeks prior to Christmas, starting with tracking issues that they thought were due to internal system errors. Yankee Candle was also told that FedEx’s Columbus, OH facility was so “overwhelmed” that FedEx had trouble moving packages.

UPS, United Parcel Service, FedEx, United States Postal Service, USPS, Shipping/Delivery, shipping, holiday forecast, holiday peak 2014, 2014 holiday, retail, ecommerce

What Went Wrong and Who’s to Blame for Missed Christmas Shipments

| Tim Parry

UPS and FedEx both announced this week that delays in their delivery services would result in Christmas presents not being under their customer’s tree. In this video, Joe Bobko, managing director of The Bobko Group, talks with Multichannel Merchant senior content manager Tim Parry about these issues that affect the shippers, the merchants and the consumers.