A new index from Pitney Bowes projects that global parcel shipping will increase 5%-7% per year, increasing 20% by 2018, driven largely by ecommerce growth. See what else the company discovered while surveying parcel shippers in 12 markets.
Finding the right help during the holiday season isn’t always easy but it is critical, as these are the people who will get the job done for you during the busiest time of year. Here are how three merchants are handling seasonal staffing for holiday 2016.
There are at least 5 fulfillment metrics that ecommerce brands need to track, all connected to your ability to meet customer expectations during peak season as well as the rest of the year. See how measuring performance in these key areas can help forecast your ability to operate at full capacity and improve year-round operations.
This holiday season, retailers that can deliver a consistent service experience across every channel will not only strengthen customer loyalty but also ensure their business is realizing every opportunity to increase sales. Implementing these 6 tips will help ensure you can achieve these goals.
Two months after a similar move by FedEx, UPS announced changes to its dimensional weight pricing schedule – with a twist. See what other changes UPS made, how they stack up against FedEx and what it means for merchant shippers.
Delivering a quality experience means customers are more likely to become advocates, telling their friends and coming back to buy more. But undeliverable shipments will move things in the opposite direction fast this peak holiday season. Here are some tips to help you avoid that worst-case outcome.
Subscription box services have grown a great deal over the last five years, what started as a niche market that now covers everything imaginable. This infographic by Shorr Packaging Corp., shows what subscription box shoppers want and don’t want.
UPS and FedEx both struck new ecommerce partnership deals, the former with packaging company Sealed Air and the latter with electronics retailer Newegg. See what the two partnerships mean and what benefits they bring to ecommerce customers.
Omnichannel order fulfillment is complex and can overwhelm legacy systems, processes and personnel. See how an order management system (OMS) can help solve the challenges, and how two major retailers are addressing it.
While we’re not through peak season yet, there are 8 quick steps you can take now that will help with post-season assessment of your fulfillment operations and planning for 2017. They will prove invaluable in January and February as you look for ways to implement improvements during the next peak.