EMV, card not present, CNP fraud, ecommerce fraud, ecommerce fraud prevention, chip-and-pin, chip and pin, ecommerce security, payment security

3 Ways Ecommerce Fraud False Positives Hurt You

| Jasmine Brown

It’s important for merchants to seek a balance between protecting against ecommerce fraud and turning away legitimate transactions. Just a few adjustments could help reduce the rising costs and negative effects of false-positive transactions. Here are 3 steps toward finding that critical balance.

eBay, online marketplace, ecommerce, global ecommerce, marketing, global marketing, marketing campaign, online sellers

New eBay Offering Guarantees Three-Day Delivery

| Mike O'Brien

eBay is wading into the fast shipping wars, taking on Amazon Prime and Walmart with its new Guaranteed Delivery offering that will launch this summer on its selling platform with more than 20 million eligible items. Shoppers on eBay will also be able to search and filter items by one- and two-day delivery.

global ecommerce, Forrester Research, mobile commerce, ecommerce, Growing Global 2015, omnichannel, omnichannel retail, online marketplaces

Tips on Pursuing Growth with Cross-Border Ecommerce

| Gregg Zegras

Broadening the aperture to expand into new markets is one of the best ways to grow your business and increase profits. The real challenge is fully optimizing the potential of cross-border ecommerce. For businesses currently offering a cross-border experience, it’s imperative to constantly be improving the experiences and thinking about what you can be doing better.

Operations Summit 2015, JackThreads, ecommerce, customer care, customer experience, customer call center, call center, contact center, social media, social media customer care

JackThreads Looking for Buyer After Failed Business Model

| Daniela Forte

Mens online retailer JackThreads is looking for a buyer. The brand, which had been part of the digital media company Thrillist, is in talks to sell after its recent reincarnation failed. See what has caused JackThreads to go down this path and what the future holds for them.

How Machine Learning Will Impact Ecommerce

| Ron Dod

Machine learning is more than the new buzzword on Buzzfeed; it has the potential to spearhead another digital upheaval, transforming the way humans interact with technology, and the way ecommerce does business. Here are some ways machine learning could change the face of retail in the years to come.

Amazon, Amazon Dash, Amazon Prime, ecommerce, Operations and Fulfillment

Can We Guess the Future of Ecommerce Beyond 2020?

| Ron Dod

With technology and the way people are shopping is changing today at a rapid pace, it is hard to imagine what the future will hold for retail in 2020. Early indicators show that retail is only set to change further as we go beyond 2020.