As happened with UPS but on a smaller scale, Canada Post customers have experienced issues with late deliveries this week as the national carrier has been impacted by residual effect of Cyber Week volume.
Desktop shopping was the clear winner on Cyber Monday and the holiday weekend. See what results from a new comScore study revealed about one of the busiest times of the holiday season.
Cyber Monday hit a new record as the largest U.S. online sales day in history, with $6.59 billion in sales, up 16.8% from $5.6 billion in 2016. Here is an overview of how the rest of the weekend went for retailers.
A record $5.03 billion was spent online this Black Friday, up 16.9% from $4.3 billion in 2016, according to data from Adobe. It’s also been a very mobile holiday thus far, with more than half of ecommerce traffic coming through smartphones or tablets for the first time, Adobe reported.
Seventy-five percent of Americans plan to shop over Cyber Weekend, the traditional kickoff to the holiday shoppping season, according to a new survey from Deloitte, spending an average of $427, up slightly from $400 in 2016.
It’s no surprise that the holiday season – between November 1 and December 31 – is crunch time for online retailers. Here is how online journey hijacking is impacting the customer experience.
A recent study by RetailMeNot predicted that consumer spending is expected to increase between Black Friday and Cyber Monday compared to last year, and advised retailers to plan their kickoff promotions around a longer period than the traditional Cyber Weekend. Here are some other statistics the study revealed for the holiday season.