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ChannelAdvisor Being Acquired by CommerceHub

| Mike O'Brien

CommerceHub plans to acquire ChannelAdvisor in a joining of two competing SaaS ecommerce platforms combining front-end and back-end capabilities for retailers and brands to help grow their businesses, but one that will face some integration work based on different technologies. The acquisition price was $663.6 million.

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Drop Shipping: 9 Finance Management Tips

| Tim Robinson

Drop shipping is a lucrative ecommerce business model which is growing at a CAGR of 23.7%. The key to a successful drop shipping business is mastering the multi-layered task of managing the finances appropriately. This makes it absolutely crucial to know your numbers. Here are 9 useful tips to help with all things finance related.

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3 Strategies to Help Retailers Avoid Super Peak Holiday Issues

| Erik Morton

This holiday season retailers will not only have to contend with decreased carrier capacity due to the pandemic but also the anticipated influx of mail-in election ballots – all of which could result in a “super peak” holiday nightmare for retailers. Now is the time to implement strategies to ensure they can keep up with demand.

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The Pros and Cons of Drop Shipping for Ecommerce

| Roberto Garvin

Drop shipping used to be a bit of a buzzword when it was first introduced in the ecommerce world. Today, it’s used by almost a quarter of online businesses as a primary order and fulfillment method. Here’s a look at the pros and cons of drop shipping to help you determine if it’s the right business model for your brand and business.

Nearly All Retailers, Manufacturers Cite Increased Sales from Drop Shipping

| Mike O'Brien

Drop shipping is seen as beneficial by nearly all retailers and manufacturers who take part in it, the former from an expanded SKU assortment without inventory carrying costs and both parties from increased sales, according to a new survey from Lehigh University and DiCentral. Eighty-seven percent of respondents said it boosted sales.

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How to Determine Your 3PL System Requirements

| Brian Barry

Critical systems functionality and efficient fulfillment are at the heart of a multichannel strategy, and merchants must meet compliance standards of marketplaces and big-box stores. Many 3PLs can bring this functionality and cost effectiveness to ecommerce sellers, manufacturers and brands. Here’s how to make it work for you.

5 Pitfalls of Dropshipping and How to Avoid Them

| Sina Djafari

While dropshipping ties up fewer resources in inventory and warehouses and seems a no-brainer, it can also put brand image and customer experience at risk. An online retailer and dropshipping advocate turned logistics expert details the challenges retailers face and how to overcome them.

How to Assess Your Drop Shipping Customer Service

| Brian Barry

Offering merchandise from drop shipping vendors has greatly extended the assortment of thousands of ecommerce and omnichannel brands, with many choosing to drop ship 100% of their merchandise. The challenge: Maintaining high customer service standards and vendor compliance. Here’s what we found from mystery shopping two major merchants.

Operations Summit 2017 Once Again a Jam-Packed Affair

| Mike O'Brien

Next week the team at Multichannel Merchant is eager to join 800+ professionals from across the spectrum of direct-to-customer and ecommerce operations and fulfillment at the David L. Lawrence Convention Center in Pittsburgh, PA for our fifth annual event. Looking forward to seeing you all there!