How the CCPA Is Impacting the Future of Retail

| Rebecca Steele

The California Consumer Privacy Act (CCPA), effective Jan. 1, 2020, has wide-ranging impacts far beyond the state’s borders. From new preventative measures retailers must make, to increased safeguards for consumer data, these new policies will fundamentally change the retail sector. Here’s what you need to know about its impact.

Nectar Parent Company Resident Raises $12.5 Million

| Douglas P. Clement

Direct-to-customer ecommerce startup Resident, whose home furnishing brands include Nectar, DreamCloud, Level, Awara, Wovenly, Bundle and 1771 Living, has raised $12.5 million from Tel Aviv-based Liquidity Capital. Resident will use the capital to drive growth and move into additional home products.

The Most Amazing Anti-Amazon Strategy … That Will Never Happen

| Richard Metzler

It is the synthesis of things Amazon does so well that makes it seemingly invulnerable. To me, trying to beat Amazon on just logistics without a symbiotic combination of brand, merchandising, marketing, technology and a financial war chest is just pure, unadulterated sophistry. Is there such a thing as an effective anti-Amazon strategy?

Black Friday mobile commerce feature

Holiday Ecommerce Up 18.8%; Retail Up 3.4%; Amazon Sets Records

| Douglas P. Clement

Ecommerce holiday sales rose 18.8% over 2018, driving 3.4% overall growth in seasonal retail, delivering a very merry season for merchants, according to the Mastercard SpendingPulse holiday report. Ecommerce growth was up slightly from an 18.4% gain in 2018, accounting for 14.6% of total retail, according to Mastercard.

Thoughtless Ecommerce Fulfillment Will Do Holiday Season Brand Damage

| Brian Barry

A horrible experience with an Amazon order for a child’s Christmas gift quickly morphs into an object lesson for your ecommerce fulfillment operations. You may never get a chance to make a second impression on a new customer. Here are 6 ways to help you ensure that the experience for your customers is consistently excellent.

USTR Weighs Adding Foreign Amazon Sites to Notorious Markets List

| Mike O'Brien

The U.S. Trade Representative’s office is considering adding Amazon sites in the UK, Canada, Germany, India and France to the Notorious Markets list due to alleged growth in sale of counterfeit goods, based on a request from an apparel trade group, according to WSJ. Chinese marketplaces Taobao and Pinduoduo are on the 2019 list.

black friday bot grinch

Can’t Snag a Hot Holiday Toy? A Grinch Bot Probably Got There First

| Douglas P. Clement

So-called Grinch bots buy up popular toys in bulk at Christmas and resell them at a profit. They affected as much as 97% of traffic to ecommerce sites in the week ending Cyber Monday, Radware claimed. Now Congress is considering legislation for the third time to combat the threat. Will a new law or technology solve the problem?