JCPenney Ditches Appliances, Home Goods and Furniture
Three years after launching the experiment to re-enter the categories, JCPenney is getting out of major appliances, home goods and furniture effective Feb. 28.
ecommerce
NRF Projects Retail Sales Will Grow Between 3.8%-4.4% in 2019
The National Retail Federation is predicting retail sales will increase between 3.8% and 4.4% in 2019 to more than $3.8 trillion, despite ongoing threats of a trade war, a volatile stock market and the impact of the recent government shutdown.
6 Benefits of Ecommerce for B2B Firms
B2B ecommerce is valuable in describing transactions which happen between the online businesses. Notably, this refers to the B2B portals which allow advertising and buying of services and inventory amongst businesses in the same industry. Here are the six benefits of ecommerce for B2B firms.
How One B2B Company Started Its Internal Benchmarking Program
What kind of metrics should you analyze, and what depth of analysis is required for an operational assessment in your B2B company? This case study outlines how to establish benchmarks on fulfillment center productivity, and the steps used to collect and analyze data to improve performance and understand future fulfillment network needs.
Using Peak Season Data to Drive 2019’s Ecommerce Strategy
In years past, the term “peak season” has typically referred to the higher sales, and in turn the higher profits, retailers see in late Q4. Here are just a few areas retailers are using peak season data to improve future strategies, as well as some questions to consider.
Vacant Retail Locations Being Repurposed for Ecommerce Fulfillment
In an indicator of the continuing evolution of retail, more shuttered stores and malls are being converted to industrial space, especially for ecommerce fulfillment, according to a new report from commercial real estate firm CBRE. See where this is happening, what the drivers are and the prevailing local headwinds.
Talking Data Science with Abercrombie & Fitch
In this MCM CommerceChat podcast, Anthony Burnside, manager of direct-to-customer order management and omnichannel fulfillment for Abercrombie & Fitch, talks to Multichannel Merchant about the role of data analytics and data science inside his group and organization
Study Finds Disconnect Between What Retailers Offer and What Consumers Expect
There’s a disconnect between what retailers offer customers and what they want in terms of new technologies in the shopping experience, according to a study by Oracle + Netsuite, The Retail Doctor and Wakefield Research. The global study of 1,200 consumers and 400 retail executives across the U.S., UK and Australia found the disconnect spans retail, social media, personalization and the use of advanced technologies such as chatbots, AI and VR.
How Retailers Can Best Meet Consumers’ Ecommerce Delivery Expectations
The ecommerce delivery battleground is increasingly focused on who can best meet growing consumer expectations for experiences that are simple, fast, reliable and convenient. So how can you best satisfy their delivery wants? Here are 6 key insights from recent research to help you drive a positive delivery experience.
5 Must-Have Traits of Your Next Retail Affiliate or Partner Marketing Manager
Great affiliate and partner marketing leaders are in high demand, especially this time of year when retailers are seeking new talent to kick-start business. Here are five traits that are integral for success.