President Trump Takes Aim at USPS, Amazon in Tweet

| Mike O'Brien

President Trump has taken a break from favorite targets like Little Rocket Man to turn his Twitter fire and ire on the U.S. Postal Service, blasting the agency for not charging enough on parcel delivery, in particular singling out major client Amazon, as the USPS continues to hemorrhage cash.

Holiday Digital Shopping Dominated 2017: Here’s Why

| Rick Kenney

This year, shoppers pulled their holiday digital spending earlier than ever, marking a massive shift. Instead of waiting for Black Friday and Cyber Monday deals to hit, they started the Wednesday before Thanksgiving to get a jump on holiday shopping and that momentum carried on throughout the weekend.

Birchbox Upgrades Mobile App to Increase Upsell, Engagement

| Daniela Forte

In an effort to increase upsell to its most loyal customers, Birchbox has revamped its mobile app after looking at the metrics and finding some of its most engaged customers were using it. Learn about some of the app features that offer a more personalized experience for the subscription service’s mobile customers.

Hacking Productivity Across a Dispersed Ecommerce Team

| Isaac Kohen

Ecommerce customers expect 24×7 service across email, chat, call, and social media. Online shopping today means your customers can be anywhere and reach out to you at any time with questions about a purchase, shipping or credit card issues. Here are a few tips that will help keep communication open between the customer and retailer.

Amazon Prime box feature

Adapt and Coexist With Amazon

| Jim Doherty

Considering that the average American spends almost half their day tied to a screen, it’s no surprise they start their shopping journey online. Here are some helpful tips to consider that will prevent you from ending up getting eaten for lunch by Amazon.

McCombs Supply Sees Success with Shipping Technology

| MCM staff

For appliance parts supplier McCombs Supply Co., finding new ways to ship smarter in the face of swelling ecommerce demand was critical to its success. Learn how the company decreases shipping costs and increased productivity with a shipping technology platform.

Holiday Season Ecommerce Sales to Date Hit $65 Billion

| Daniela Forte

Holiday season ecommerce sales have been very strong to date, generating $65.15 billion, according to Adobe Analytics, an increase of 14.7% over 2016, with each day from Nov. 1 to Dec. surpassing the $1 billion mark. Here are some other results Adobe found through its holiday season analysis.