Ecommerce Fraud Cooks Up Trouble in Food Delivery

| Eyal Raab

While retailers pursue same-day delivery, grocers often complete and ship orders in an hour, while restaurants get even less time. Merchants in food delivery thus have to make instant decisions about the legitimacy of a purchase or risk upsetting their customers. The trick is implementing fraud prevention without ruining the experience.

When Is Outsourced Fraud Prevention Cost Effective?

| Rafael Lourenco

Fraud as a percentage cost of revenues has steadily climbed over the past several years, from an average of 0.51% in 2013 to 1.80% in 2018, and that number is expected to keep rising as CNP fraud continues to grow. Here are some key factors when considering whether to have all of your fraud screening done in house or outsourced.

Why Consumers Over 50 are a Smart Bet and How to Win Them Over

| Monica Eaton-Cardone

With an annual $7.6 trillion in economic activity, consumers over 50 are the real power players in the U.S. economy. But, can you really attract older shoppers to a dynamic, fast-changing ecommerce market? Of course you can. All you need is the right approach to reach them. Here’s how more marketing focus on the 50+ crowd can pay off.

7 Tips for Ecommerce Merchants to Detect Online Fraud

| Srii Srinivasan

Being an ecommerce business comes with its own set of unique challenges. For one, it’s very difficult to validate a real customer, and you can also face a lot of issues that come with unauthorized transactions—such as resulting chargebacks, which can cause even more financial loss. Here are seven tips that can help you detect online fraud.

Retail Fraud Attempts Expected to Rise 14% Over Cyber Weekend

| Mike O'Brien

Retail fraud attempts are projected to increase 14% during Cyber Weekend compared to last year, according to benchmark data from online payment provider ACI Worldwide based on hundreds of millions of merchant transactions. The fraud activity is likely to peak on Thanksgiving Day, according to ACI.

Trick or Treat? Digital Scams Dressed Up as Irresistible Treats

| Daniela Forte

With the holidays coming up and 220.6 million online shoppers in the U.S. this year, it is an opportunity for “threat actors” to assault ecommerce sites by disguising scams as incentives. Here is a look what types of tricks scammers will use and what treats ecommerce sites can employ.

Is Using AI for Fraud Protection Keeping Your Online Stores Safe?

| Rafael Lourenco

Fighting fraud is a time-consuming task and most online retailers need help with it. Ecommerce platforms are stepping up to assist their merchants with AI-driven solutions, but do these AI-only tools provide enough fraud protection? Here are some factors to consider before opting in to a platform-provided fraud screening program.

Time is Money: Local Payment and the Omnichannel Experience

| Ronnie d’Arienzo

E-wallets have slowly gained popularity in the United States and now account for 20% of U.S. payments. For merchants to offer a genuine omnichannel experience, they must engage with customers in a consistent, seamless manner across digital, physical and social media. Find out how offering local or alternate payment is one key to getting there.