Coronavirus Crisis Presents Greater Risk of Ecommerce Fraud, Experts Say

| Mike O'Brien

If nothing else, bad actors perpetrating ecommerce transaction fraud are clever opportunists, and a crisis like the ongoing coronavirus outbreak is proving a perfect opportunity for them to prey upon unsuspecting sellers and consumers, experts agree. The rise of contactless deliveries and working from home are among the entry points.

Government Cracking Down on Counterfeit Ecommerce Products

| Douglas P. Clement

The U.S. government is cracking down on the sale of counterfeit ecommerce items and pirated goods, warning of stricter rules and penalties for participants in a rogue economy that was valued at $509 billion in 2016. A DHS report announcing the crackdown came in response to an April 2019 memorandum from President Trump.

Can’t Snag a Hot Holiday Toy? A Grinch Bot Probably Got There First

| Douglas P. Clement

So-called Grinch bots buy up popular toys in bulk at Christmas and resell them at a profit. They affected as much as 97% of traffic to ecommerce sites in the week ending Cyber Monday, Radware claimed. Now Congress is considering legislation for the third time to combat the threat. Will a new law or technology solve the problem?

‘Tis the Season for Marketing Fraud Bots

| Siddharth Deb

Marketing fraud ─ including skewed analytics, ad fraud, affiliate fraud and lead fraud ─ is a growing problem for online businesses in every industry, and it’s more pronounced over the busy holiday shopping season. Juniper Research estimates that in 2019, advertisers around the world will lose $42 billion of ad spend to fraud.

New JavaScript Skimmer Stealing Customer Data from Ecommerce Sites

| Douglas P. Clement

Visa is warning ecommerce merchants about a new JavaScript skimmer targeting customer data entered at the point-of-sale (POS) in payment forms on sellers’ websites. Pipka is able to remove itself from the HTML code after it is successfully executed, thereby avoiding detection. Visa is giving merchants a list of mitigation measures.

Don’t Be the Next Data Breach Headline This Holiday Season

| Chad McDonald

The holiday shopping season is practically upon us, which means savvy consumers are getting ready for the best sales of the year. Unfortunately, they’re not the only ones preparing to take advantage of the season. Learn about the serious threats posed by bad actors like Magecart groups, and what steps you can take now to be protected.

MCM CommerceChat Podcast

The Implications of a Phased Approach to UK’s SCA Payment Rules

| Mike O'Brien

The UK’s Financial Conduct Authority (FCA) is opting for an 18-month phased implementation of the Secure Customer Authentication rules for ecommerce transactions, instead of an action date of Sept. 14. Eric Christensen of Digital River provides some context in this latest MCM CommerceChat podcast.

Ecommerce Fraud Cooks Up Trouble in Food Delivery

| Eyal Raab

While retailers pursue same-day delivery, grocers often complete and ship orders in an hour, while restaurants get even less time. Merchants in food delivery thus have to make instant decisions about the legitimacy of a purchase or risk upsetting their customers. The trick is implementing fraud prevention without ruining the experience.