7 Tips for Ecommerce Merchants to Detect Online Fraud

| Srii Srinivasan

Being an ecommerce business comes with its own set of unique challenges. For one, it’s very difficult to validate a real customer, and you can also face a lot of issues that come with unauthorized transactions—such as resulting chargebacks, which can cause even more financial loss. Here are seven tips that can help you detect online fraud.

Retail Fraud Attempts Expected to Rise 14% Over Cyber Weekend

| Mike O'Brien

Retail fraud attempts are projected to increase 14% during Cyber Weekend compared to last year, according to benchmark data from online payment provider ACI Worldwide based on hundreds of millions of merchant transactions. The fraud activity is likely to peak on Thanksgiving Day, according to ACI.

Trick or Treat? Digital Scams Dressed Up as Irresistible Treats

| Daniela Forte

With the holidays coming up and 220.6 million online shoppers in the U.S. this year, it is an opportunity for “threat actors” to assault ecommerce sites by disguising scams as incentives. Here is a look what types of tricks scammers will use and what treats ecommerce sites can employ.

Is Using AI for Fraud Protection Keeping Your Online Stores Safe?

| Rafael Lourenco

Fighting fraud is a time-consuming task and most online retailers need help with it. Ecommerce platforms are stepping up to assist their merchants with AI-driven solutions, but do these AI-only tools provide enough fraud protection? Here are some factors to consider before opting in to a platform-provided fraud screening program.

Time is Money: Local Payment and the Omnichannel Experience

| Ronnie d’Arienzo

E-wallets have slowly gained popularity in the United States and now account for 20% of U.S. payments. For merchants to offer a genuine omnichannel experience, they must engage with customers in a consistent, seamless manner across digital, physical and social media. Find out how offering local or alternate payment is one key to getting there.

Merchants Need to Know Their Chargeback Rights

| Matthew Katz

Store and ecommerce merchants have chargeback rights. However for too long there have been many misconceptions, myths, half-truths and outright lies about them. Failing to exercise these rights reinforces the confusion surrounding what it means to be a 21st century merchant. Here’s what you need to know.