Vince Lombardi, the Green Bay Packers’ legendary coach, excelled at winning football games because his teams mastered and executed the fundamentals. When we assess multichannel fulfillment operations, we think Lombardi’s wisdom can be applied to many businesses to gain efficiency. These 19 tactics will help you improve your operational blocking and tackling.
Many retailers are already preparing for the holiday season, and most definitely should as early as Amazon Prime Day on July 11. In a recent study by Radial, peak season accounts for more than 30% of total yearly sales for retailers, which means even one small slip-up can affect annual revenues. Before retailers go into the holiday season, here are three threats they need to watch for.
Companies with the highest levels of customer satisfaction always carry their goal of customer service perfection into the distribution center. It is too easy to think of the distribution center as an operation completely separated from the customer. And companies that do this do so at their own peril.
The holiday shopping season is right around the corner, and distribution centers will soon be bustling to get online orders out the door. More than likely, this year will deliver new records for peak online sales. Growing companies with manual warehouses worried about keeping up should consider automated processes.