Tailored Brands, a menswear and formalwear retailer that includes Men’s Wearhouse and Jos. A. Bank, needed to anticipate customers’ evolving preferences for various style, color and size choices in its tuxedo rental business. CTO Scott Vifquain and Gurhan Kok, founder of Invent Analytics, talk about how AI-based technology was applied, and the results so far in our MCM CommerceChat podcast.
More than ever, retailers need to focus on improving their in-store shopping experiences and leverage technology to create a seamless customer journey. From product information and navigation to personalization, here are some ways ecommerce is influencing the kinds of store experience that customers are looking for.
Walmart gave the retail sector a much-needed pre-peak season shot in the arm, especially following Amazon’s recent miss, posting better-than-expected Q3 sales and adjusted earnings, as its low-priced grocery business soared and ecommerce revenue grew 16%. Three billion of the loss was from a settlement of opioid litigation.
Nothing ever happens in isolation in the world of ecommerce. Yet even the largest CPG and distribution companies still rely on lag analytics and siloed information to get a handle on what’s being sold where, to whom and for how much. A more proactive approach, based on digital transformation, makes all the difference.
Inventory management has been anything but simple these days. A global pandemic, labor shortages and product recalls have led to the “bullwhip effect.” Success will require leveraging technology to make critical business decisions, using AI/ML and what-if analysis to create a dynamic, flexible, resilient inventory management strategy.
When we consider the unpredictability of the last couple of years, overstocks seem a forgivable choice. Retailers who understandably erred on the side of overstocks during the pandemic are now stuck with a mountain of goods they can’t shift. One thing’s for certain: spreadsheets and outdated technology won’t solve the problem.
Retailers are looking at a major balancing act heading into the holiday season this year, with consumer signals and economic indicators a mixed bag and absolute boatloads of excess inventory, much of it old, to contend with in order to make Q4 a success.
As you conduct strategic planning for ecommerce fulfillment operations, what are the strategies you should consider to remain competitive and be efficient this year and in the future? This post looks at seven trends that are shaping operations in multichannel companies, including supply chain and workforce issues.
This special report from Multichannel Merchant will address how the right tools and technology not only provide greater inventory accuracy and visibility, but help you prioritize and track SKU movement within a facility, among network nodes and in partner channels. It will also cover advanced capabilities as well as must-have systems.
Classic revenue enhancement is defined as selling the right product to the right customer at the right moment and the right price via the right distribution channel with the best efficiency. Let’s explore the importance of incorporating revenue management into a continuous business improvement cycle for the supply chain.