If stores are the weak link in inventory accuracy, how do you improve it to avoid stock-outs and dissatisfied customers? Steve DeNunzio of Ohio State’s graduate logistics program covers the challenges and solutions in this MCM CommerceChat podcast. He’ll also lead this discussion at Ecommerce Operations Summit in Columbus, OH.
Given all the attention paid to buy online pickup in store including its popularity with shoppers, only 28% of U.S. retailers currently offer the service, compared to 64% of British retailers providing its cousin, click and collect, according to a report from OrderDynamics. Retailers here were also found lagging in other categories.
Inventory is typically the largest balance sheet asset in most companies. Accurate inventory is required to not only deliver timely and stellar customer service but also calculate profitability correctly. These 20 steps will help make your physical inventory count more accurate, improving customer satisfaction and the bottom line.
In an effort to address overcapacity issues in its dozens of fulfillment centers, Amazon has instituted new charges that will penalize third-party sellers – who make up more than half of its sales – for having slow-moving inventory. See what these changes mean and what else Amazon is doing to deal with inventory overflow.
Without accurate SKU dimensions and weights for each item in their warehouse, companies struggle to provide basic data for slotting, better capacity planning and if necessary, full truckload or LTL planning, paying more than is necessary in freight costs. Here are 8 steps to better SKU dimensioning in your operations.
It’s hard to escape the chatter claiming the death of the traditional retail store. And, when stores do go bankrupt, we hear the same explanation: Ecommerce and direct-to-home delivery has turned brick-and-mortar retail into an outdated model for serving customer needs and desires. Here are some key areas to think about when fulfilling from a retail store.