ecommerce returns running boxes feature

Ecommerce Returns Hit 20.8% In 2021

| Mike O'Brien

Retailers lost $218 billion to ecommerce returns in 2021, at a rate of 20.8% of goods sold, according to a survey conducted by Apriss Retail for the National Retail Federation, up from 18.1% in 2020, while total retail returns came back at a rate of 16.6% or $761 billion, up from 10.6% last year.

holiday shopping box

Holiday Retail Sales Up 8.3.%, NRF Reports

| Mike O'Brien

Holiday retail sales in retail were up higher than expected, according to the National Retail Federation, exceeding expectations by increasing 8.3% to $789.4 billion, as shoppers seeking normalcy used what was left of stimulus funds and unused travel and leisure to purchase holiday gifts. Online and non-store sales were up a brisk 23%.

back-to-school mom + kids

In the Home Stretch, Back to School Season Outlook Remains Clouded

| Mike O'Brien

The uncertainty around schools reopening has made this back-to-school season unlike any before it for retailers, with school supplies lists often unknown as districts work out details, and the normal cadence of discount events and promotions disrupted as well, experts say. Apparel has been hit hardest while tech items are winners.

shopping malls

Retail, Mall Groups Ask Trump, Congress for Coronavirus Relief

| Mike O'Brien

The National Retail Federation and the International Council of Shopping Centers are asking the Trump administration and the federal government for relief for members who are being hard hit by the coronavirus crisis, much as are other industries such as airlines and hospitality, as mall, store and restaurant closures grow.

Black Friday mobile commerce feature

Holiday Ecommerce Up 18.8%; Retail Up 3.4%; Amazon Sets Records

| Douglas P. Clement

Ecommerce holiday sales rose 18.8% over 2018, driving 3.4% overall growth in seasonal retail, delivering a very merry season for merchants, according to the Mastercard SpendingPulse holiday report. Ecommerce growth was up slightly from an 18.4% gain in 2018, accounting for 14.6% of total retail, according to Mastercard.

The Data-Informed Future of Retail

| Ericka Podesta McCoy

The retail apocalypse is upon us. Or is it? Though the recent headlines about Sears and the litany of other brick-and-mortar store closure headlines lean in to the apocalypse theory, the data tells us otherwise.

Father’s Day Spending Expected to Reach $15.3 Billion

| MCM staff

Father’s Day spending is expected to reach $15.3 billion in sales this year. A new study by the National Retail Federation found that a total of 77% of shoppers will spend an average of $133 per person. Here is what the rest of the survey results revealed for Father’s Day spending.