15 Considerations for Ecommerce Fulfillment Center Space Planning

| Brian Barry

As you define your company’s ecommerce fulfillment center requirements for the future, you need to find a facility that meets most of your requirements needed for growth. This 15-point checklist will help you identify your current fulfillment center space use as well as future growth requirements.

Women Make Strides in Omnichannel Operations

| Daniela Forte

For years, ecommerce operations have been perceived as a male-dominated world. However, it’s become evident today that women are making noticeable strides and taking on more leadership roles. In the latest MCM CommerceChat podcast, Angie Stocklin, Co-Founder and COO of One Click, talks about how her company has made an effort to be more inclusive as a way to ensure growth and opportunity.

MCM Outlook 2019: Getting Creative in Operations to Meet Demands

| Mike O'Brien

Amazon may have raised the customer expectations bar, but the pressure has been kept up as merchants scramble to meet increased fulfillment demands. So how do you react and execute? Our MCM Outlook 2019 report gathers survey results and expert insights to help you focus your investments to compete and win.

How One B2B Company Started Its Internal Benchmarking Program

| Brian Barry

What kind of metrics should you analyze, and what depth of analysis is required for an operational assessment in your B2B company? This case study outlines how to establish benchmarks on fulfillment center productivity, and the steps used to collect and analyze data to improve performance and understand future fulfillment network needs.

Talking Data Science with Abercrombie & Fitch

| Mike O'Brien

In this MCM CommerceChat podcast, Anthony Burnside, manager of direct-to-customer order management and omnichannel fulfillment for Abercrombie & Fitch, talks to Multichannel Merchant about the role of data analytics and data science inside his group and organization

JD.com on the Cutting Edge of Delivery Technology in China

| Daniela Forte

Chinese ecommerce giant JD.com is working feverishly to realize customers’ desires for getting their online orders delivered when, where and how they want them, rolling out new technology to help conquer the last mile and go head-to-head with main rival Alibaba Group.

6 Great Benefits of Attending Ecommerce Operations Summit 2019

| Brian Barry

Today, merchants need to adopt every best practice to reduce costs and provide higher levels of service. Only one conference focuses exclusively on optimizing direct-to-customer and omnichannel operations and fulfillment: Ecommerce Operations Summit, April 9-11, 2019 in Columbus, OH. Here are 6 great benefits of attending.

The Clock is Ticking: Take Multichannel Merchant’s MCM Outlook Today

| Mike O'Brien

What major trends are driving changes in direct-to-customer commerce, and what do they mean for your business? And how are they impacting professionals in operations and fulfillment, catalog and ecommerce and marketing? Make your voice heard—complete the survey today for a chance to win an Amazon gift card.

4 Essentials to Planning Growth of Your Ecommerce Business

| Brian Barry

Large businesses have comprehensive processes necessitated by owners and investors and the need to communicate objectives and results to various stakeholders. While long-range planning can be time consuming in larger companies, smaller ecommerce businesses can benefit from adopting some of the key best practices.