Amazon Reportedly Using Hybrid MFC Approach in New Grocery Store

| Mike O'Brien

Amazon is reportedly using a micro-fulfillment center solution from Dematic at its first grocery store not named Whole Foods outside Los Angeles, sending a loud signal to the rest of the market that an MFC capability is critical to success and maintaining market share in the red-hot e-grocery sector.

4 Strategies for Accelerating Ecommerce Order Fulfillment

| Derek Rickard

Keeping up with rising customer expectations is challenging, both when shipping to stores and DTC. With customer satisfaction and loyalty on the line, many are looking for ways to accelerate ecommerce order fulfillment. If you’re in a similar struggle with “the need for speed,” here are four strategies that can help.

e-grocery phone in aisle feature

E-Grocery Penetration Expected to Hit Double Digits by 2024

| Mike O'Brien

E-grocery penetration in the U.S. reached 4.5% of the overall food/beverage market in 2019, according to figures from Deutsche Bank cited by e-fulfillment technology provider Fabric, after hovering around 2% for years. It’s expected to exceed 10% by 2024 and hit 12% the following year.

7 Pitfalls to Avoid in Subscription Box Fulfillment

| Nicole Lee

Order fulfillment is one of the biggest challenges for subscription box companies. Peak order processing, unpredictable growth patterns, slim profit margins and high shipping costs are just a few of the most common pain points. Want to master subscription box fulfillment? Steer clear of these 7 common pitfalls.

MCM CommerceChat podcast

How a Supply Chain Makeover Will Help Le Tote Integrate Lord & Taylor

| Mike O'Brien

Le Tote plans to modernize Lord & Taylor’s assets, including integration with Le Tote’s rental business to drive upselling. Retail industry veteran Robert Escobar has signed on to help Le Tote create a roadmap for a supply chain makeover to meet its business objectives. Find out more in this MCM CommerceChat podcast interview.

Old Navy Adds Same-Day Holiday Delivery to Compete with the Big 3

| Douglas P. Clement

Old Navy is partnering with Postmates to provide same-day delivery in 4,000 U.S. markets as it competes with Amazon, Walmart and Target for the holiday retail joy of robust sales driven by aggressive delivery fulfillment.
Delivery will be free from Dec. 21-23 as an incentive for last-minute consumers to buy its casual clothing.

Ben Jones Ohi

Ohi Raises $2.75 Million to Power Same-Day Delivery for DTC Brands

| Mike O'Brien

Ohi, a startup looking to democratize same-day delivery for smaller direct-to-customer brands with analytics and micro fulfillment centers in unused commercial spaces, has raised $2.75 million in a seed funding round led by Flybridge Capital Partners. Its first MFCs are in Manhattan, Brooklyn and LA, with more to come in SF and DC.

supply chain groovy digital image

10 Steps to a More Agile, Flexible Ecommerce Supply Chain

| Brian Barry

An agile ecommerce supply chain is focused on speed, cost savings, productivity and responsiveness and flexibility to market demands. Supply chain management (SCM) exists to improve a company’s long-term performance. Here are 10 steps to help you improve your ecommerce supply chain agility and performance.

5 Steps to Increasing Customer Retention in Subscription Commerce

| Nicole Lee

While subscription commerce is up, many subscription box companies are challenged to maintain their subscriber base. The median churn rate for subscription boxes is 10.54%. What can your company do to retain subscribers? Here are 5 effective strategies and the fulfillment best practices necessary to support them.