ChatGPT, the generative AI tool based on Microsoft-backed OpenAI technology, is creating media buzz on a new level, with its much-touted ability to create human-seeming language, content and interactions for just about any business or private context. It’s also causing major disruption in retail, even as ethical and legal issues arise.
Composable commerce means, how commerce will happen in a world increasingly built on cloud-native architecture, headless tech stacks, API plugins and microservices. Retailers are facing pressure to balance the need to create compelling buying experiences with the imperative to rationalize costs while increasing tech stack agility.
In setting your 2023 marketing budget, know your CFO understands the power of leveraging digitization to create business value. In fact, “driving value through tech-based innovation” ranks among CFOs’ top areas of focus, says Deloitte. A CFO shares three things he expects from his CMO partner and needs to make decisions.
The CHIPS act, which passed Congress in late July, sets aside $52B in subsidies and tax credits to boost domestic production and R&D, helping reduce our dependence on China’s semiconductor dominance. In this MCM CommerceChat podcast, Spencer Shute, a consultant at Proxima, helps us understand the importance for retail.
Executives from Ryder, Gatik and enVista joined a professor from Georgia Tech to discuss the latest technology and trends in autonomous middle mile trucks for retail and ecommerce replenishment, during a panel on the topic at Ecommerce Operations Technology Summit 2022 in Orlando.
Many retailers and brands are in survival mode when it comes to ecommerce fulfillment, looking for ways to handle record online order volume and maintain brand integrity while navigating supply chain challenges, an ongoing labor shortage and rising costs. To survive and thrive in 2022, here are three core strategies that can help.
Smart warehouse technology powered by 5G, combined with the sensor- and data-driven Internet of Things (IoT), will be as transformative for logistics and supply chain as the Ford assembly line in 1913, attendees were told during a presentation at Ecommerce Operations Summit 2021 in Nashville.
Retailers are constantly being told to innovate and offer the latest and greatest tech in their stores whenever possible. While retail technology can move the needle on critical KPIs, change can also intimidate customers who are hesitant to try new technology. So how do you satisfy tech progressives and traditional shoppers?
After a major software implementation, how do you deal with issues that inevitably crop up? Katie Langrock, VP of Operations at Vermont Teddy Bear and a panelist on this topic at Ecommerce Operations Summit 2021 (Aug. 17-18, Gaylord Opreyland, Nashville), talks about her team’s ERP journey in this MCM CommerceChat podcast.
UPS and self-driving technology company Waymo are running a pilot program for autonomous vehicle package pickup in the Phoenix area, using Waymo’s minivans to shuttle packages from UPS stores to a UPS sorting facility. Last year, UPS took a minority stake in TuSimple, an autonomous trucking company.