A Logistics Evolution in DTC is Part of the New Normal

| Don White

To succeed in this new world of retail disruption and ever-shifting customer demands, smart brands are moving to a direct model. The benefits of DTC can be substantial but require a dramatic retooling of operations, from customer service to returns management, direct merchandising, direct delivery and warehousing and logistics.

The Pandemic and its Effect on Omnichannel Fulfillment Systems

| Mike O'Brien

One impact of the continuing COVID-19 crisis is omnichannel fulfillment operations need to do more with less to comply with safety protocols and restrictions. This special report explores different factors behind system decisions in light of the pandemic, with a particular focus on workforce limitations and unpredictable demand.

10 Ways to Improve Warehouse Efficiency and Reduce Costs

| Curt Barry

What are you doing in your warehouse across freight management, incentive pay for employees, creating baselines for KPIs, developing great managers and other critical areas? Here are 10 things to consider as you look for ways to make your operations more efficient and less costly.

The Next Wave in Warehouse Automation

| Mike O'Brien

The pressure is on ecommerce merchants to get orders out faster so customers don’t go to competitors when the experience is flawed. This is why more fulfillment centers are implementing warehouse automation, including robotics, to address throughput and efficiency issues. This MCM report covers the latest solutions and trends.

How to Budget for a New Warehouse Management System

| Brian Barry

One of the biggest challenges companies face in acquiring a new WMS is how to budget accurately. To make matters worse, when companies ask vendors for the cost, they may get an incomplete picture. To develop an accurate budget for replacing your current warehouse system, focus on these 9 cost categories.

4 Prerequisites for Ecommerce Companies to Maximize WMS Benefits

| Brian Barry

A WMS by itself doesn’t bring the high benefits of improved labor productivity and inventory tracking in a fulfillment center. Simply dropping a WMS on top of a paper-based fulfillment environment does not work and is a waste of money. Applying these 4 foundational prerequisites will deliver value from your technology investment.

Synergizing Your New WMS, Process Change and Automation

| Brian Barry

Simply installing a new WMS by layering it on top of existing processes is a waste of time and money unless processes are streamlined to work in concert. When you add new automation or technology to the mix, the project becomes more complex. Here are 11 points to consider to help you achieve synergy and ROI.

Improving the Last Mile with Process, Technology

| Don White

While you have little control over an order once it’s out for delivery, your operations team is still a crucial cog in the last mile experience. You need the right processes and technology to get products to the customer as efficiently and accurately as possible for a smoother delivery and a better experience.

11 Steps to Help Ensure WMS Go Live Success

| Brian Barry

Your ecommerce company has been managing your new WMS implementation. Modifications are done and staff is trained. As you plan out your go live day, what do you need to consider to ensure success right out of the gate? Here are 11 recommendations that will help make your go live day run as smoothly as possible.

10 Critical Steps to Take Before Signing a WMS Contract

| Brian Barry

At year end, software vendors will offer significant discounts to secure your business and book it in 2018. But don’t let last-minute discounts distract you from prudent due diligence in selecting the right WMS. Here are 10 critical decisions you need to complete before signing for that WMS discount.