Consumer Expectations Rise with Websites and Apps

| Daniela Forte

Today, consumers are more demanding when it comes to the way they expect a website or app to work. In fact, they will leave a site if it doesn’t meet their criteria. This infographic by Apica reveals what customers expect and what they will find disappointing when it comes to a website or app.

Toys ‘R’ Us Plans New Ecommerce Site

| Daniela Forte

In an effort to compete with Amazon and its other rivals and not fall behind in the ecommerce game, Toys ‘R’ Us is working on launching a new ecommerce website. Here are some details about Toys ‘R’ Us’ ecommerce upgrade.

How to Choose the Best Customer Care Technology

| Rob LoCascio

When it comes to technology, change is constant and rapid. However, while consumers adopt new gadgets, platforms, and services quickly, how do established brands scramble to keep up? Here is how to best choose the best customer care technology.

B2B ecommerce, B2B marketing, B2C ecommerce, B2C marketing, ecommerce, ecommerce website, personalization, website personalization, product personalization

Perfecting Your B2B Ecommerce Platform

| Maria Pergolino

Proficient machine learning technology can help B2B merchants perfect their ecommerce platform. Here are several ways machine learning technology can help you build a successful B2B ecommerce system.

Being Holiday Ready: Tips for Perfecting the Omnichannel Strategy

| Bobbi Leach

By upgrading omnichannel options like in-store pickup or same-day delivery, businesses can help customers customize their shopping experience to fit their personal needs during the rush of the holidays. While becoming an omnichannel retailer can seem like a daunting effort, these tips will better position retailers for growth this holiday season.