People News

| MCM staff

Sandpoint, ID-based cataloger Coldwater Creek has promoted Georgia Shonk-Simmons to CEO. Shonk-Simmons, who joined the company in 1998, has also been

people news

| MCM staff

Merrimack, NH-based cataloger PC Connection announced two promotions in its distribution center: Tom Dumais to director of shipping and receiving and

Rev Up Your Circulation

| Jack Schmid

Welcome to Catalog Age’s new column, “Catalog Analysis,” which focuses on the often-neglected analytical and measurement side of the catalog business.

CASE STUDY: ROSS-SIMONS

| Mark Del Franco

Coordination, Not Integration… Not Yet, Anyway With 11 stores, a four-year-old Website, and an annual catalog circulation of about 70 million, jewelry,

Using Web-Customer Data

| Paul Miller

Customer data captured online can range from `basic registration information’ to details about navigation paths and the most-visited pagesSurgical Supply

Playing with the Big Boys

| Shayn Ferriolo

What’s an advantage small catalogers have over large companies?’Customers are realizing that the category killers have product breadth but little depth'”Big

PROFITABLE PROSPECTING

| Steve Tamke

Strategic prospecting can help you cut promotion costs, increase your response rates, and improve the future value of your customersPostage is increasing!

Promotion of the Month

| MCM staff

We’re as sick of the election as anybody, but we have to give a thumbs-up to a clever promotion from New York-based catalog agency AGA. The front of the