Ulta Beauty Wins Retail Innovator of the Year Award
Top retailers use innovation to deliver an outstanding customer experience and set themselves apart. Here’s why Ulta Beauty won MCM’s Innovator of the Year.
Must Reads
Why Jet.com is Kind of a Big Deal for Walmart
At press time, Walmart has yet to acquire Jet.com, as The Wall Street Journal suggested was a $3 billion possibility on August 3. But industry experts say Walmart’s acquisition of Jet.com could be kind of a big deal. Here’s a look into all the possibilities a marriage of Walmart and Jet.com could bring.
Are You Staying One Step Ahead on Amazon?
There are so many ways to stay ahead of the Amazon curve. With options like Buy Box, Fulfillment by Amazon, Sponsored Products and Prime, how do you stay up-to-date and maintain a competitive edge especially for the holiday peak. Here is how sports manufacturer Augusta Sportswear is making the most of its Amazon experience.
Apparel Is the Most Popular Category Among Online Shoppers
Apparel is the most popular retail category among all channels, according to a survey by OneStop Internet. See how online is influencing a shopper’s decision to purchase.
Newegg, Pitney Bowes Make Waves Down Under
Newegg and Pitney Bowes are making waves down under, with both announcing brand extensions this week in Australia. Newegg has launched a store on eBay Australia, and Pitney Bowes will help Australian merchants sell cross-border.
Bonobos Again Wins Award as Overall Customer Experience Leader
Ever-rising expectations call for retailers to be increasingly tuned in to customers’ needs and wants across channels, while consistently delivering on promises and being more flexible and responsive when issues arise. See why Bonobos once again won the award for Customer Experience Leader.
Mobile Searches Continue to Play Major Role for In-Store Customers
Mobile searches are important to customers even after they enter the thresholds of stores. A new study revealed that 77% of retail searches that mention “coupon” are initiated on a smartphone or tablet. Comparison searches that have the potential to close a sale, such as those focused on “return policy,” “price match” or “reviews” were initiated on a mobile device at least 77% of the time. See why it is important to understand the device that the searches are coming when it comes to completing the sale.
Operations Summit 2017 Call for Speakers Open
Are you an industry professional with a great merchant story to tell that will educate and inform your peers? Come share your insights at Operations Summit 2017, March 27-29 in in Pittsburgh – the only conference exclusively about direct-to-customer and omnichannel operations. Send us your proposed session topic and speakers by Sept. 30 for consideration.
Ecommerce Growth Leading to Tighter Distribution Center Availability
Ecommerce growth is fueling a tight market for distribution and fulfillment center space, as merchant companies look to expand networks to meet the demand. See which markets are seeing the greatest demand, and
Global Ecommerce Payment Market Will Grow 16% By 2020
Cross-border solutions are expected to take center stage over the next four years, and a report shows the global ecommerce payment market will grow at a compound annual growth rate of 16.42% by 2020, according to the latest edition of the PYMNTS.com X-Border Payments Optimization Tracker.