Take Our Survey on the State of Ecommerce Fulfillment Operations

| Mike O'Brien

To keep you informed about major changes taking place in the industry, Multichannel Merchant is conducting research into how ecommerce fulfillment operations are managing through this time and looking to improve their performance – but we need your help. Take our brief survey and we will share the results in a subsequent report.

7 Ways a 3PL Can Be More Viable Than Internal Ecommerce Fulfillment

| Brian Barry

For many ecommerce businesses, even absent COVID-19, a profitable Christmas season will make or break the year. During the shutdowns, many 3PLs have remained open, serving clients even amid the labor challenges. Should you continue internal fulfillment or move to a 3PL? Here are seven considerations as you weigh the choice.

Deliv driver

Target Looks to Acquire Tech Assets of Deliv as Startup Unwinds Operations

| Mike O'Brien

On the same day it was announced Deliv was winding down its operations this summer, it came out that Target is in talks to snap up some of Deliv’s technology assets to bolster its local ecommerce fulfillment and bring founding CEO Daphne Carmelli onboard, NBC reported. Others had reportedly been looking at Deliv, including grocers.

7 Strategies to Help You Reduce Subscription Box Shipping Costs

| Nicole Lee

Parcels are small, but have a big bottom-line impact for subscription box businesses. Whether you’re sending curated boxes, doing replenishment or ecommerce orders, shipping puts pressure on limited transportation budgets. If cost are getting proportionately higher, it’s time to reevaluate your parcel management approach.

Kendra Scott’s Fast Rollout of New Omnichannel Tactics Amid COVID-19

| Mike O'Brien

A decision by the leadership team at jewelry retailer Kendra Scott to invest in an order management system ahead of last year’s peak season was a critical element enabling the company to quickly turn its fleet of stores into fulfillment centers and initiate curbside pickup, after shutting them down to the public due to COVID-19.

MCM CommerceChat podcast

Needed Now: Real-Time Data Sharing Across Ecommerce Logistics Partners

| Mike O'Brien

In this MCM CommerceChat podcast, we talk to Matthew Cowan, general partner of Next47, a Siemens-backed venture firm that has invested in startups including last mile platform Bringg and on-demand transportation mapping service provider rideOS, about the critical need for real-time data sharing across supply chain partners.

This Week’s Expert Mailbag: How Are Workers Staying Safe in Warehouses?

| Mike O'Brien

Lots of us have questions these days. The biggest one being: When will we be able to return to “normal” – and what will that look like? In this week’s edition of Multichannel Merchant’s “Ask the Expert,” we address a concern about how warehouse workers are staying safe in the midst of concerns over the spread of COVID-19.

Popup Fulfillment Centers Overcome Last Mile Obstacles During COVID-19

| Zach Thomann

Supply chain issues related to COVID-19 are causing lots of problems for retailers who are still tasked with fulfilling orders on a timely basis. This means looking into nontraditional fulfillment methods that provide flexible and cost-effective solutions. Popup fulfillment centers are one viable solution to address these challenges.

curbside pickup sign feature

How to Implement Store Picking and Curbside Pickup During COVID-19

| Brian Barry

Ship from store and curbside pickup are not new to multichannel businesses, but many smaller ones are trying to implement this model, often without the infrastructure and systems in place to support it. Here’s what you need to do to set up streamlined, store-level picking and curbside fulfillment during the coronavirus pandemic.