Considering all the challenges facing today’s ecommerce fulfillment center operations, how should you go about conducting an assessment, and what are the objectives? Here are 12 key aspects of a complete ecommerce fulfillment center assessment that will help make your operations more productive and efficient.
This was a busy M&A week among operations and fulfillment vendors. FOG Software Group acquired shipping software firm ProShip from Quadient; Hy Tek Material Handling acquired Johnson Stevens Consulting; Dematic acquired Digital Applications International Ltd; and Aptean acquired TMS firm Paragon Software Systems.
In this latest MCM CommerceChat podcast, we spoke with Willis Weirich, Senior Vice President, Supply Chain and Operations at Neiman Marcus, about how the customer experience informs supply channel priorities. Willis is one of our keynote speakers on this subject at Ecommerce Operations Summit 2020, April 14-16 in Orlando, FL.
What major trends are driving rapid changes in ecommerce and DTC, and what do they mean for your business? Multichannel Merchant’s annual MCM Outlook survey helps uncover how our audience is reacting to today’s business challenges and market shifts. Complete the survey today and be entered to win a $100 Amex card!
Order fulfillment can be overwhelming, particularly as your subscription box business grows and evolves. You’ve put considerable time and effort into building your business, and you want to find a fulfillment partner who can help meet your goals and give them the tools to succeed. These 7 strategies can help guide the process.
Retailers that understand what’s at stake with ecommerce fulfillment and commit to reducing costs and streamlining the customer experience are turning to automation to make it happen. Automated carrier selection, delivery alerts, invoice auditing and BI help them gain a competitive foothold and boost customer loyalty.
Micro fulfillment centers are all the rage in e-grocery – small, highly automated systems that use robotics to fulfill online orders in 1 to 2 minutes. Neil Stern of McMillonDoolittle talks all things MFC in this latest MCM CommerceChat podcast. He’ll also lead an MFC session at Ecommerce Operations Summit (4/14-16, Orlando).
Walmart has launched a fulfillment service for sellers on its marketplace, similar to Fulfillment By Amazon, leveraging its vast logistics network to provide storing, picking, packing and shipping returns processing and customer service for a fee and entice more sellers onto the platform.
Amazon’s hunger for a bigger bite of the $839B grocery market was evident in the opening of the first checkout-less Amazon Go Grocery store in Seattle. The 10,400-square-foot space, roughly 5x the size of an Amazon Go store, stocks 5,000 items. Tech startups AiFi and Grabango are reportedly working on systems for competitors.
Evolv Ventures, the investment arm of CPG giant Kraft Heinz, has joined a $110 million funding round in automation and robotics firm Fabric with an undisclosed investment, keeping an eye on ways to tap into Fabric’s expertise and capabilities in ecommerce and applying it to the B2B world.