Sales tax rules for ecommerce sellers remain anything but simple. Find out the answers to some of the biggest questions and get the need to know on how Amazon’s decision impacts (or doesn’t impact) your ecommerce business.
As Blood Sweat and Tears sang in their 1960s hit “Spinning Wheel,” what goes up, must come down. In the ongoing battle over share of ecommerce wallets, Amazon and Target … Continue Reading →
A new report from the Boston Consulting Group found that Chinese ecommerce spending was $750 billion in 2016, more than the U.S. and the UK combined, while it’s growing at 20% per year, twice as fast as those markets. See what else the report found, including China’s booming mobile commerce use.
In a move designed to capture network costs associated with retailers who fail to meet peak volume commitments, UPS plans to charge them for shortfalls this year. The charges would cover costs such as extra workers and surplus space on trucks or in distribution hubs based on retailers’ projections and volume commitments.
In line with the hyper growth of ecommerce activity there, Amazon is expanding its operations in India by adding seven new fulfillment centers. See which states in India will be part of Amazon’s expansion.
In the “Amazon era,” retailers with an online presence must constantly fight to keep loyal customers and attract new ones—or watch their business slowly be eaten up by larger competitors. Here is how companies can better utilize something they already have, their visual imagery and online content.
To address customer demand in the New York metro area, Amazon announced plans to open three new fulfillment centers in New Jersey totaling nearly 3 million square feet. This is in addition to an existing 1.4 million-square-foot facility in Robbinsville, NJ that opened in 2014.
Making it harder for customers to make returns or get in touch with you is a poor customer service strategy. So is slavish devotion to KPIs and this quarter’s results, while missing the bigger picture of the customer experience you’re creating. See what pitfalls this approach creates for your business, and how to avoid them.
Women’s apparel retailer Bebe is joining the unfortunately growing list of failed retail chains, announcing it will close its doors at the end of May after a string of losses. See what is causing the closure of stores and what it means for retail.