Wizard Industries has been able to improve its fulfillment efficiency and reduce staff and shipping costs by implementing carrier rate shopping software. Find out more about the benefits the company realized through the implementation.
UPS is installing electronic beacons in its package cars to notify workers if they have placed an item in the wrong delivery vehicle, thus cutting down on misloads.
To address customer demand in the New York metro area, Amazon announced plans to open three new fulfillment centers in New Jersey totaling nearly 3 million square feet. This is in addition to an existing 1.4 million-square-foot facility in Robbinsville, NJ that opened in 2014.
Looking to meet the needs of ecommerce shippers facing a shortage of warehouse space – as well as those who need excess capacity at specific times but aren’t interested in fixed asset investments – Flexe has been building out its network of partner-based fulfillment locations.
App-driven startup Darkstore, which matches ecommerce shippers with urban fulfillment centers that have excess capacity to facilitate same-day delivery, will use a new cash infusion to expand beyond the three markets it currently serves.
A good Voice of the Customer program will help you improve your customer experience and gather insights that can be fed into a business strategy that resonates with their needs. Here are 6 steps to help you reach that goal.
UPS recently announced it was adding Saturday pickup and delivery for its ground division, initially in 15 markets and expanding to 4,700 U.S. cities and towns by the busy holiday season, and to 5,800 locations next year. Multichannel Merchant talks with Jerome Roberts, vice president of marketing for UPS, about the rationale for the expanded service and its implications.
In a move designed to save on shipping costs while offering flexibility to customers, Walmart will begin offering discounts when shoppers opt to pick up an online order in store. See what industry observers have to say about the move, including Walmart’s positioning against Amazon.
Unified commerce, unlike omnichannel, provides retailers with global reach in any market; a single version of the truth for scenarios like sourcing and returns; and control over hidden costs like shipping enablement that have crippled margins and ceded far too much ground to the likes of Amazon. See how unified commerce delivers on the promise of omnichannel.
The recent Executive Operations Forum at Operations Summit 2017 generated many ideas and cost-savings tips. What improvements, best practices and innovations have you implemented in your contact center, fulfillment and inventory management? Here are 27 innovations that six direct to customer companies attending the forum have implemented.