The Bon-Ton Stores Inc. Names New CEO

| MCM staff

The Bon-Ton Stores named its new CEO in the midst of a management reorganization. See what management changes The Bon-Ton Stores is making and what it means going forward for the company.

Multichannel Merchant Has Gotten a Web Makeover

| Mike O'Brien

Welcome to the newly redesigned home of Multichannel Merchant, your one-stop destination for the latest trends, news, best practices and research covering ecommerce and direct-to-customer businesses. You’ll have easier access to resources like expert opinions, research, how-to content and vendor solutions.

The ALDO Group Raises the Bar in Digital

| MCM staff

The ALDO Group has announced the latest phase of its digital transformation with the release of a new responsive website and ecommerce platform that raises the bar for retail online, in-store and mobile channels. See how this new website and ecommerce platform will change the way customers shop at ALDO.

Bebe to Close all of Its Stores in May

| Daniela Forte

Women’s apparel retailer Bebe is joining the unfortunately growing list of failed retail chains, announcing it will close its doors at the end of May after a string of losses. See what is causing the closure of stores and what it means for retail.

Walmart Offers Discount for Store Pickup

| Mike O'Brien

In a move designed to save on shipping costs while offering flexibility to customers, Walmart will begin offering discounts when shoppers opt to pick up an online order in store. See what industry observers have to say about the move, including Walmart’s positioning against Amazon.

Natural Language Processing and Ecommerce Conversions

| Gareth Dismore

Natural language processing supports meaning-based search, allowing shoppers to search for items in their own language while still producing relevant results, even if the search terms do not directly match keywords in product records. Here are 3 tips for successfully applying NLP capabilities to ecommerce.

Unified Commerce Answers When Omnichannel Fails

| Michael Griffiths

Unified commerce, unlike omnichannel, provides retailers with global reach in any market; a single version of the truth for scenarios like sourcing and returns; and control over hidden costs like shipping enablement that have crippled margins and ceded far too much ground to the likes of Amazon. See how unified commerce delivers on the promise of omnichannel.