Offering merchandise from drop shipping vendors has greatly extended the assortment of thousands of ecommerce and omnichannel brands, with many choosing to drop ship 100% of their merchandise. The challenge: Maintaining high customer service standards and vendor compliance. Here’s what we found from mystery shopping two major merchants.
Retailers have been turning to Buy Online, Deliver From Store (BODFS) to meet rising customer expectations. It’s a solution that optimizes last-mile delivery by shipping from a store or warehouse to the customer that same day.
Using augmented reality (AR) glasses that includes a heads-up display (HUD) field for warehouse associates is helping improve picking accuracy and productivity, with other applications in view as well, attendees were told at Ecommerce Operations Summit.
Many merchant operations are not ready for a fully automated slotting system, especially the capital investment and continuing maintenance required. However almost every ecommerce warehouse can benefit from applying some basic slotting methodology. Here are some tips on creating a slotting analysis.
As a retailer with an ecommerce site, it can be difficult to keep up with the ever-evolving changes of consumer expectations. Retailers are expected to pay attention to the latest trends to be successful, including where to shop, reasons for cart abandonment, actions taken to qualify for free shipping and return preferences. Here is what retailers need to know about how ecommerce is changing at a rapid pace.
eBay is leveraging augmented reality (AR) technology that lets small shippers determine the most economical flat-rate box from the U.S. Postal Service. The new Android feature uses motion tracking and environmental understanding to let shippers place an item inside different sized virtual boxes.
Amazon is far and away the number-one ecommerce seller in America, representing an estimated 45% of overall online sales. This webinar by ChannelAdvisor and Multichannel Merchant will highlight how to win the Amazon buy box.
Who will win the battle for consumers’ hearts-and-minds – and their wallets? Will the pure-play online retailers like Amazon and an increasing number of niche online-only sites like Bonobos and Fab.com, or omnichannel retailers that have the power of the Big Box behind them, win the revenue race?
Fitness brands today are not only selling fitness-related products, they are creating an entire lifestyle around fitness. See which brands are doing it right and how each of them are contributing to the transformation that is occurring in today’s retail environment.