Take Our Survey on the State of Ecommerce Fulfillment Operations

| Mike O'Brien

To keep you informed about major changes taking place in the industry, Multichannel Merchant is conducting research into how ecommerce fulfillment operations are managing through this time and looking to improve their performance – but we need your help. Take our brief survey and we will share the results in a subsequent report.

7 Ways a 3PL Can Be More Viable Than Internal Ecommerce Fulfillment

| Brian Barry

For many ecommerce businesses, even absent COVID-19, a profitable Christmas season will make or break the year. During the shutdowns, many 3PLs have remained open, serving clients even amid the labor challenges. Should you continue internal fulfillment or move to a 3PL? Here are seven considerations as you weigh the choice.

This Week’s Expert Mailbag: How Are Workers Staying Safe in Warehouses?

| Mike O'Brien

Lots of us have questions these days. The biggest one being: When will we be able to return to “normal” – and what will that look like? In this week’s edition of Multichannel Merchant’s “Ask the Expert,” we address a concern about how warehouse workers are staying safe in the midst of concerns over the spread of COVID-19.

Popup Fulfillment Centers Overcome Last Mile Obstacles During COVID-19

| Zach Thomann

Supply chain issues related to COVID-19 are causing lots of problems for retailers who are still tasked with fulfilling orders on a timely basis. This means looking into nontraditional fulfillment methods that provide flexible and cost-effective solutions. Popup fulfillment centers are one viable solution to address these challenges.

curbside pickup sign feature

How to Implement Store Picking and Curbside Pickup During COVID-19

| Brian Barry

Ship from store and curbside pickup are not new to multichannel businesses, but many smaller ones are trying to implement this model, often without the infrastructure and systems in place to support it. Here’s what you need to do to set up streamlined, store-level picking and curbside fulfillment during the coronavirus pandemic.

MCM CommerceChat podcast

How Salyers Group Joined the Fight Against Coronavirus

| Mike O'Brien

It’s inspiring to hear stories of individuals and businesses stepping to help in the fight against the “invisible enemy” that is the novel coronavirus. Lauri Sullivan, CFO and COO of The Salyers Group, discusses the company’s various efforts and how they’re keeping connected with customers in our latest MCM CommerceChat podcast.

Ecommerce Operations Summit 2020 Now Set for Nashville in September

| Mike O'Brien

Multichannel Merchant is thrilled to announce that Ecommerce Operations Summit 2020 is rescheduled for Sept. 9-10 at the Gaylord Opryland in Nashville, TN. In addition to our usual great content, we also plan to have lots of fun networking opportunities and functions taking full advantage of our location in the heart of Music City.

Handling Your Ecommerce Operations During the Coronavirus Pandemic

| Brian Barry

Many ecommerce companies are trying to stay open while keeping their employees and customers safe through the coronavirus pandemic. Others have temporarily shut down and are thinking about how and when they can reopen. Here are some things to keep in mind based on our consulting work with retail and wholesale companies.

Seismic Shifts Bringing a New Normal to Ecommerce Operations and Fulfillment

| Mike O'Brien

What will the world of ecommerce operations and fulfillment look like after World Health Organization declares the COVID-19 pandemic ends? The answer, like predictions of that date, is uncertain. But industry experts firmly believe that the seismic shifts that began in February 2020 will create a new normal in ecommerce operations.

How Is Your Ecommerce Business Adjusting to Coronavirus? Let Us Know

| Mike O'Brien

Reality as we know it has been interrupted. Our entire lives have been put on hold. And it’s not a great feeling. How has this impacted you? While you’re working from home, carve out a quick minute to answer this Multichannel Merchant survey: https://bit.ly/341qzM4 and share the effect COVID-19 has had on your business.