Kroger Finds Its Voice … Ordering

| Mike O'Brien

Grocery giant Kroger is adding voice ordering to its online arsenal, interestingly hitching its wagon to the Google Assistant voice app and not to Amazon’s Echo, at six of its associated brands, the company announced. See what else Kroger is up to as well as other tech skirmishes in the escalating online grocery wars.

Study Finds Affluent Shoppers Prefer Discount Retailers

| Daniela Forte

Affluent consumers are becoming more price sensitive when it comes to embracing industry disruptors like artificial intelligence, Amazon and mobile technology to compare prices. See what is driving this trend and what it means for both discount and full-priced retailers.

1-800-Flowers.com Customers Can Now Order on Google Assistant

| MCM staff

1-800-Flowers.com announced that customers can order floral gifts, and select gourmet food offerings, directly through Google Assistant. Here is what executives from 1-800-Flowers.com had to say about the future of voice ordering and artificial intelligence.