Forget Black Friday – Super Saturday is going to leave it in the dust in terms of holiday sales, according to figures from Customer Growth Partners quoted by Bloomberg, projected to reach $26 billion compared to $24 billion for the day after Thanksgiving.
While there were several closures of traditional mainstays who failed to fully adapt to changing consumer needs and expectations, brick and mortar is finding new life through deeply integrated and personalized shopping experiences. As the New Year approaches, here are a few things we can expect to see from the retail industry.
Nearly three-quarters of U.S. consumers favor a national data privacy law that applies to all 50 states equally, according to a new survey. Adults are most comfortable handing over their email address and birth date, and least comfortable handing giving up their address and phone number, the survey found.
Voice assistants are changing the way customers are making purchases with just a few words. Companies like Amazon, Google and Microsoft are making major moves in the voice assistant world. Here is how retailers should tap into this relatively new shopping channel.
PayPal has a reputation for safety and security, which makes it the first choice for many ecommerce businesses that need to have a way to accept online payments. Unfortunately, fraud and criminal activities still occur there as elsewhere. Here are 5 PayPal scams any ecommerce seller using the widespread service should watch out for.
Walmart launched a new in-store app for its associates that allows customers to place online orders and pay for them in the store, either by cash, check option, credit card or Walmart Pay.
Black Friday global ecommerce sales growth surpassed Cyber Monday in major markets by more than 34%, according to data by eShopWorld. The data revealed that in these same markets, global ecommerce sales growth was higher on both Saturday and Sunday (Nov. 24 and 25) than on either Black Friday or Cyber Monday.
Sears has gained approval from a bankruptcy court judge for a $350 million loan that would help keep the company running through the holiday season while it attempts to reorganize.
Gymboree could be closing half of its 900 stores a year after emerging from bankruptcy, when it was one of the few retailers managing to escape liquidation in that scenario as ecommerce continues to eat away at brick-and-mortar chains.
Gone are the days when brands could rely solely on their former triumphs or strong brand awareness to emulate past successes. Rather, experimentation is critical in the digital age. Here are four ways to foster a culture of experimentation in your company.