Postmates Offers Same-Day Delivery App for SMBs in Shopify

| Mike O'Brien

Same-day delivery platform Postmates is going live with a delivery app in the Shopify App Store, in beta during Q3, that lets smaller Shopify merchants offer customers the new option of two-hour delivery as the immediacy wars continue to heat up. Merchants receive email notifications when customers opt for two-hour delivery.

eBay CEO Devin Wenig Resigns, Citing Differences with Board

| Mike O'Brien

eBay announced the resignation of President and CEO Devin Wenig, who said in departing after eight years at the helm that he’s been out of sync with the company’s new board, of which he was a member. He will be replaced on an interim basis by Scott Schenkel, eBay’s senior vice president and CFO.

Agreement Keeps U.S. in the UPU, Rolls Out Self-Declared Postal Rates

| Mike O'Brien

The UPU on Wednesday approved a compromise plan that will let countries set their own inbound postal rates, avoiding a threatened pullout by the U.S. that would have caused shipping chaos ahead of the peak holiday season. The U.S. can begin imposing self-declared rates next July, with others following in 2021.

FTC Steps Up Investigation of Amazon Over Anti-Competitive Charges

| Mike O'Brien

Investigators from the FTC have begun interviewing merchants selling on Amazon’s third-party marketplace in an attempt to ascertain if the ecommerce giant is using anti-competitive practices, according to a report in Bloomberg. They’re asking merchants how much business they do on Amazon.com vs. other major marketplaces.

Omnichannel Merchants Shift Closer to the Customer

| Ken Fleming

As consumer behavior shifts and omnichannel retailing grows, retailers are getting closer to customers to improve service and help ensure profitability. Increasingly, they look to four key areas where shifts can make fulfillment more efficient: Retail footprint; manufacturer direct shipping; 3D print & ship; and pickup sites.

eBay Suite of Fulfillment Services Targets High-Volume Sellers

| Mike O'Brien

Taking a shot at Amazon’s leading position, eBay will launch a fulfillment program next year targeting high-volume sellers and tapping a network of partners to provide end-to-end services including shipping, tracking, warehousing and customer service. This is similar to a move made last month by ecommerce platform Shopify.

Large Retailers See 64% Prime Day One Sales Lift; Glitches Repeat

| Mike O'Brien

Large U.S. retailers over $1 billion saw a nice Prime Day bump on July 15 according to data from Adobe Analytics, with a 64% increase in sales vs. a typical Monday, up from 54% last year. Smaller retailers under $5 million, meanwhile, realized a smaller 30% sales lift, Adobe said. Meanwhile, some checkout glitches recurred this year.

Prime Day Expected to Hit $5.8B in Sales; 250 Retailers Joining the Party

| Mike O'Brien

Prime Day, running for 48 hours on July 15-16, is expected to generate $5.8 billion in global sales, with an estimated 250 retailers drafting in its wake as more of them realize the huge potential. Also, Prime membership has grown to 105 million in the U.S., and electronics, home goods and apparel are the hot categories.