Amazon to Hire 80,000 Seasonal Workers
Amazon announced it plans to hire 80,000 seasonal employees at its 50 fulfillment centers and 15 sortation centers in the U.S. to handle peak demand.
holiday 2013
Working to Avoid Another Holiday Shipping Disaster
Experts and executives talk about steps being taken to avoid the holiday shipping snafus that caused delays and angry customers in 2013.
Alex and Ani Talks About Its Rapid Growth
Alex and Ani, best known for its expandable charm bracelets and other jewelry pieces that promote positive energy, has quickly become a household name among young women. And its growth continues to move at a rapid pace.
Nearly 12% of Holiday Gifts Were Not Delivered On Time
But it does not appear to be the result of shippers pushing that last-chance offer as close as possible to Christmas.
How RibbedTee Prepared its Customers for Holiday 2013 Delays
If the 2013 holiday season will be remembered for anything in the ecommerce world, it very well could be how the lack of communication between merchants, carriers and shoppers created an unsatisfactory shopping experience, which is exactly why RibbedTee.com decided to be as upfront as possible regarding a lag in inventory.
An Email Address Slashes Shopping Cart Abandonment Rates by 27%
Between Black Friday and Christmas Day, Smartgift examined the behavior of consumers who purchased gifts online and checked out, results found that an email address was all it took to slash shopping cart rates by 27%, according to a recent infographic by Smartgift.
How Fairytale Brownies Tackles Big Operational Challenges
Life isn’t a piece of cake for small merchants, even if they sell something as sweet as brownies. David Kravetz talks about some of the ways Fairytale Brownies tackles the operational challenges they face as they compete in the marketplace.
Holiday 2013: Lofty Delivery Expectations Taxed Carriers
Ecommerce grew 30% year over year during the 2013 holiday season, but Forrester principal analyst Sucharita Mulpuru doesn’t expect history to repeat itself in 2014. Here’s why lofty delivery expectations taxed the carriers this holiday season.
Big Operational Changes Needed for Holiday 2014
If Holiday 2013 demonstrated anything to ecommerce merchants, it was that we need better ways to meet customer expectations and deliver products. So what did we as an industry learn during this challenging holiday season? Here are key observations by ecommerce and catalog operations experts.
Shipping Promotions Major 2013 Holiday Focus
A new study by Innotrac has found that the most popular types of promotions offered by merchants over the 2013 holiday season were shipping offers. In fact, 34% of all promotions offered in holiday 2013 were shipping related and the single most offered promotion during the holidays was free shipping.