MULTICHANNEL MERCHANT » BLOG
BlogMar 30, 2016 2:56 PM By Jan Vels Jensen
Modern consumers have high expectations of the brands with which they do business. Given the impact of social media, user-generated content, mobility and an increasingly competitive online marketplace, it’s really not surprising. Here are three ways brands are struggling with personalization.
BlogMar 30, 2016 11:00 AM By Ray Moorman
Accepting payments on the go with a mobile device is a great option for businesses that need to make sales away from their brick and mortar location. First, here are three must-have security features you will need to implement.
BlogMar 30, 2016 10:52 AM By Emil Eifrem
Retailers should be taking the data they have accumulated from various multichannel interactions work much harder for them. Here are several ways to take full advantage of the data that is available for your business.
BlogMar 30, 2016 10:34 AM By Ben Carcio
With the rapid use of personal digital technology, consumers have become savvier and more demanding about how they want to interact with a brand. Here are five ways brands can help independent retailers connect with new local customers.
BlogMar 29, 2016 5:28 PM By Maria Pergolino
At first glance, ‘sales automation’ isn’t a term that screams out ‘customer success.’ Growing a deal, and speeding it along, may seem like an advantage for the sales team alone. In practice, it’s a more valuable tool that demonstrates the importance of your customer’s needs on a deeper level.
BlogMar 28, 2016 12:18 PM By Tom Byrnes
While online sales are booming, it is leading to increases in ecommerce chargebacks and fraud, leading to rising operational costs to manage these twin issues effectively. Here are some tips to help you successfully mitigate fraud risk and reduce the instance of chargebacks.
BlogMar 28, 2016 11:28 AM By Curt Barry
A good vendor compliance policy will help your organization improve its on-time performance and reduce the time and money spent on warehouse rework (e.g. prepackaging, correcting vendor errors, etc.), while reducing time spent on vendor disputes, claims and chargebacks. Here are some tips to help you create a vendor compliance policy that will ensure smoother working relationships while eliminating costly issues.
BlogMar 21, 2016 11:21 AM By Doug Baldasare
Give to Get. The Golden Rule. The Law of Reciprocity. However you call it, the age-old rule of give and take still remains true, both in life and in business. Here are five reasons retailers should embrace reciprocity marketing.
BlogMar 21, 2016 7:20 AM By Elizabeth Clor
Your presence and engagement on social media can be a powerful tool, setting your ecommerce business apart from the competition. Here are four ways a strategically planned and carefully executed social customer service program can better your business and positively impact your bottom line.
BlogMar 21, 2016 7:13 AM By Catherine Smeaton
Online merchants are continuing to make the same mistake of dismissing product videos as no more than a fancy kind of sales pitch. It’s a common misconception – but actually there are advantages to product videos that you, as an online retailer, should consider if you’re serious about engaging new customers and maximizing revenue.