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MULTICHANNEL MERCHANT » BLOG
BlogAug 17, 2015 4:49 PM By Oliver Jaeger
It’s no secret that competition in online retail sales is a cutthroat business. Here are ways you can succeed at customer experience and beat the competition.
BlogAug 14, 2015 12:07 PM By Tim Parry
Haters gonna hate… And sometimes, a troll comes to the rescue, as Facebook user Mike Melgaard did for Target. But Melgaard taught Target’s customer service team a lesson, too: Don’t fall asleep at the wheel.
BlogAug 11, 2015 3:28 PM By Neil Rosen
While many are simply buying lists and hoping they get some traction, this is costly to (and unproductive for) their brand. So, with a billion potential sources for leads, what are B2C marketers to do? Here are four simple tips that will help.
BlogAug 11, 2015 2:54 PM By Daniela Hagen
Many companies are so focused on developing products and running their business that they ignore the growing need for a compliance management strategy. By acting diligently and creating complete transparency within your organization or business, you invariably discover and resolve many hidden risks, saving you and your organization from easily avoidable losses.
BlogAug 11, 2015 9:49 AM By Curt Barry
In order to soften the blow from any upcoming federal minimum wage increase, here are 5 ways to increase productivity in your retail distribution center.
BlogAug 10, 2015 1:08 PM By Ernie Schell
Portals are useful for their immediacy, interactivity, and flexibility. See what benefits customer portals can have for your business.
BlogAug 10, 2015 11:54 AM By Luke Frandrup
If you manage a website for any reputable product manufacturer, chances are you’ve thought about what to do when your site visitors want to buy. Do you sell your product direct?
BlogAug 05, 2015 8:01 AM By Tim Parry
Retailers throw out the term omnichannel like every merchant is offering their customers the ability to buy online and pick up in store. But truth be told,that’s a big part of the reason you’re seeing a slowdown of omnichannel roll-outs. Here’s why omnichannel tends to fail at the store level.
BlogAug 03, 2015 3:58 PM By Curt Barry
Your OMS or ERP system may be right for your call center, merchandisers and web integration. But are the requirements the same as they were 10-15 years ago?
BlogAug 03, 2015 10:45 AM By Deepa Sureka
Retail bloopers cause frustration for customers but are also a real threat to understanding the influence marketing is having in the entire customer journey to conversion.
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