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MCM OUTLOOK 2014: ECOMMERCE

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ECOMMERCE NEWSLETTER

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Ecommerce ARCHIVE

How Glasses.com Puts Customers First  Sep 01, 2015 4:07 PM By Daniela Forte

It is all about customer service for eyeglass startup Glasses.com, as the company looks to go above and beyond the call in creating a great experience. See what Glasses.com is doing for the customer.

Dick’s Sporting Goods Sees Ecommerce Payoff in Q2  Aug 31, 2015 2:24 PM By Daniela Forte

Ecommerce continues to pay off for Dick’s Sporting Goods. See what ecommerce plans the sporting goods retailer has planned.

Heightened Holiday Shopping Expectations Driving Retailer Preparations  Aug 31, 2015 1:29 PM By Daniela Forte

Holiday shopping 2015 is going to look a lot like last year, only more so in terms of customer expectations for faster delivery, flexibility and options, as well as a mobile-friendly experience. See what retailers and industry experts had to say about holiday 2015.

Moving Toward Mobile Shopping  Aug 31, 2015 11:22 AM By Daniela Forte

Consumers are moving away from traditional shopping methods and going to the small screen. See how you can leverage your brand for smartphone users.

Week in Review: Chico’s Plans to Sell Boston Proper  Aug 28, 2015 10:40 AM By Tim Parry

Chico’s FAS has announced it is exploring strategic alternatives for Boston Proper, the direct-to-customer women’s apparel retailer it acquired for $205 million just four years ago. Here’s a look at this weeks’ news, commentary and events that shaped the direct-to-customer world… and more.

DirectBuy’s Member Experience Dramatically Improved with New Ecommerce Platform  Aug 27, 2015 5:45 PM By MCM Staff

DirectBuy, the buying club that provides members with exclusive access to over a million products from hundreds of brands without hidden retail markup, continues its multi-year makeover with the launch of the all-new “My DirectBuy” member website.

New Mobile Technologies Emerge to Offer Superior Customer Experience  Aug 27, 2015 1:44 PM By Andy Henshaw

Mobile device proliferation presents both challenges and opportunities for online brands. We’re in the midst of a fundamental shift in the way that consumers engage with brands and in the way customer preference and loyalty is influenced. See how new mobile technologies offer a superior customer experience.

How Midland Metal Converted Its Industrial Supplies Customers to Online Purchasing  Aug 26, 2015 11:05 AM By MCM Staff

Midland Metal, an industrial supplier of brass and stainless steel fittings and valves, recently pushed its customers online orders to over 50% of its total order volume, one year after launching a revamped ecommerce website and employing a combination of customer incentives and conveniences.

Meeting Your Customer’s Expectations This Holiday Season  Aug 24, 2015 3:04 PM By Daniela Forte

Are you ready what your customers are expecting for holiday 2015? In this video, Ian MacDonald, director of ecommerce for Silver Star Brands talks about what he thinks customers will expect this holiday season.

Week in Review: A Mixed Bag of Retail Financials  Aug 21, 2015 4:36 PM By MCM Staff

In a week heavy with retail financials from major companies, there were some clear winners and losers.






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