Understanding the Sustainability Impact of Ecommerce Packaging

| Dan Healey

Companies use a host of tools and processes to keep damage rates at an acceptable level such as quality control checks and returns tracking reports. But preventing damage during shipments isn’t just a better business decision, it’s a sustainability imperative. The problem is, almost no one is looking at it as one.

eBay Leverages AR to Help Ecommerce Shippers Select Boxes

| Mike O'Brien

eBay is leveraging augmented reality (AR) technology that lets small shippers determine the most economical flat-rate box from the U.S. Postal Service. The new Android feature uses motion tracking and environmental understanding to let shippers place an item inside different sized virtual boxes.

FedEx Corp Announces 2017 Holiday Season Surcharges

| MCM staff

FedEx Corp. announced that the company will add residential holiday season surcharges for packages that require additional handling, are oversized or unauthorized. Here is what the company is saying and what the announcement will mean for both retailers and customers.

Successful Ecommerce Packaging: Sustainable and Protective

| MCM Staff

There are many factors that contribute to creating the ideal customer experience, with packaging being a critical component. In this special report by Multichannel Merchant, you’ll learn all of the ways retailers are making the environment a priority when it comes to their packaging strategy.

Balancing Sustainability and Protection in Ecommerce Packaging

| Tim Parry

There are many factors that contribute to creating the ideal customer experience, with packaging being a critical component. In this special report by Multichannel Merchant, you’ll learn all of the ways retailers are making the environment a priority when it comes to their packaging strategy.

3 Ways to Engage With the Customer After Checkout

| Robert Gilbreath

Repeat customers are critical to the success of an entrepreneur’s business, but the best way to authentically connect with customers is often shrouded in mystery. Here are three ways retailers can still engage with them after the checkout is complete.

3 Things Successful Retailers Have in Common

| Ken Chrisman

While there is no one single way for companies to succeed in driving ecommerce growth, there are some fundamental ecommerce and supply chain strategies that many successful companies follow. Here are the best practices to ensure success for your ecommerce business.

7 Ways to Control Parcel Shipping Costs

| Tim Parry

Giant omnichannel players such as Walmart, Bed Bath & Beyond, Pier 1 Imports and Target have lowered their free-shipping thresholds to better compete with Amazon. Here are how merchants of all sizes can look into their operations for ways to control their shipping costs.

The Latest Trends in Ecommerce Packaging and Their Impacts

| Mike O'Brien

The packaging you use in ecommerce and direct-to-customer shipments acts as an ambassador of your brand. How it appears, how it protects the contents and even how the product is packed can reflect positively or negatively on your company. This special report from Multichannel Merchant examines how merchants are working to balance packaging costs and customer experience through innovation and use of new systems and processes.