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MULTICHANNEL MERCHANT » VIDEOS
VideosAug 08, 2014 10:36 AM By MCM Staff
It’s been a busy summer at Amazon: The ecommerce juggernaut added same-day delivery in 6 cities, said they’d open 15 new sortation centers, and introduced a smartphone that may or may not be an Amazon sales-driver. In this video, Multichannel Merchant’s Tim Parry and Mike O’Brien break down what you need to know.
VideosJul 27, 2014 2:18 PM By MCM Staff
Providing high-impact and visually engaging assistance for common questions and concerns shows your customers that you’re committed to resolving their issues. In this Google Hangout video, Multichannel Merchant Managing Editor Tim Parry discusses video engagement with Robert Reed, Video Producer for Blinds.com, and Kenna Hilburn, Liveclicker’s Senior Video Commerce Strategist.
VideosJul 23, 2014 10:27 AM By Tim Parry
An ecommerce presence has given Tacoma Screw a dive into a bigger market than it had. It once had a traditional footprint in the Pacific Northwest, and now it does orders in all 50 states.
VideosJun 30, 2014 6:51 AM By Tim Parry
Pitney Bowes Vice President of Global Ecommerce Craig Reed explains why retailers should be concerned about their global ecommerce businesses, which sectors should invest in global, and what sort of research they should do before they go global.
VideosJun 25, 2014 2:00 PM By Tim Parry
When Victor Castro joined Zachys Wine & Liquor in October as its Director of Ecommerce, he knew an improved user experience would be atop his priority list. In this video, Castro explains the steps Zachys and SLI Systems took to quickly improve its site search.
VideosJun 12, 2014 10:01 AM By Tim Parry
U.S.-based retailers may see that International sales are making up less than 5% of their growth, and decide it’s not worth investing time and energy into global ecommerce. But Ken Burke, founder, chairman and CEO of MarketLive, says that should not be overlooked.
VideosJun 11, 2014 9:41 AM By Tim Parry
In this video taken at IRCE 2014, Marketlive Founder, Chairman and CEO Ken Burke talks with Multichannel Merchant Managing Editor Tim Parry about the history of ecommerce, and what the ecommerce future holds for retailers.
VideosJun 11, 2014 6:31 AM By Tim Parry
What’s on the mind of millennial shoppers? Kristina Kennedy of Bigcommerce discusses her research on millennials with Tim Parry of Multichannel merchant at IRCE 2014.
VideosJun 10, 2014 12:49 PM By Tim Parry
Dimensional weight pricing means the days of small packages delivered in enormous boxes will soon be over. CHAINalytics Vice President of Supply Chain Operations Irv Grossman talked about the effect dimensional weight pricing will have on shippers at IRCE 2014.
VideosJun 04, 2014 9:47 AM By Tim Parry
Ross Kramer talks with Multichannel Merchant about best practices for creating back-in-stock alerts, effective use of welcome emails, personalized product recommendations in emails, and recovery of abandoned carts… and he gives us a sneak peek at his IRCE session on email marketing.