chargeback fraud

AI Can Resolve Chargeback Challenges for Merchants, Banks

| Monica Eaton-Cardone

One key reason friendly fraud is such a problem is that merchants and banks lack the capacity to distinguish between legitimate and illegitimate dispute claims. AI-based tools sending transaction data would allow for more accurate analysis of industry trends and consumer preferences, freeing up resources and reducing overhead.

Digital Payments in 2020: Remote Ordering and Managing Risk

| Monica Eaton-Cardone

As COVID-19 continues to impact the market, we’ve seen a massive shift toward ecommerce. The rise in contactless payment as a result of the coronavirus has been a key trend. Consumers are adopting options like mobile ordering and in-store pickup at an astonishing rate. Learn about best practices to address fraud risks.

Visa Swipe Fees Going Up for Ecommerce, Down in Grocery Stores

| Douglas P. Clement

Visa plans significant changes to rates merchants pay each time a consumer makes a purchase with its cards, Bloomberg reported, both online and in store, citing a document Visa sent to banks. According to Bloomberg, brands can expect to pay more for ecommerce transactions, while fees in grocery stores will decline.

Amazon Pursuing Pay-With-Your-Hand Biometric Checkout Technology

| Douglas P. Clement

Amazon’s latest expansion into the consumer biosphere will enable brick-and-mortar shoppers to pay for purchases with a mere wave – or scan – of their hand. The Wall Street Journal said Amazon is creating a system of hand-scanning terminals for retailers, with a focus on venues like coffee shops with lots of return customers.

New Decade, New Risks: Addressing Emerging Ecommerce Payment Fraud

| Monica Eaton-Cardone

It’s near impossible to keep up with the pace of change in ecommerce payment. That’s a problem, because fast-paced innovation inevitably leads to vulnerabilities. Without the right approach, revolutionary profit opportunities could fall victim to advanced ecommerce payment fraud threats. A multilayered, strategy is needed.

Payoneer Acquiring Digital Payment Platform optile

| Douglas P. Clement

Digital payment platform startup Payoneer, which is doing battle with PayPal and other major players, is acquiring Munich-based optile, a tech firm that streamlines the payment acceptance process for merchants. Terms of the deal were not disclosed.

PCI Compliance 101 for Merchant Companies

| Tom DeSot

Adhering to the set of ground rules set forth in the Payment Card Industry Data Security Standard (PCI/DSS) defines how merchants who accept credit cards manage card data and their own networks to ensure it remains safe from theft and abuse. Here’s what you need to know in order to stay in compliance.

How Omnichannel Retail Is Building the Shopping Experience of the Future

| Casey Bullock

With rising demands and increased competition, retailers can capture the attention of digitally saturated consumers through enhanced, experiential shopping, to attract them to both physical and virtual stores. Whether online, mobile or in store, this omnichannel experience has to be consistent, seamless and intuitive.