Amazon has had a problem with “brushing” on its 3P marketplace, where unscrupulous sellers boost star rankings by loading up listings with irrelevant, bogus reviews. What is Amazon doing to counteract this practice? How widespread of a problem? Chris McCabe, a former investigation specialist at Amazon, helps us understand.
The Online Merchants Guild is suing California’s taxing authority for holding Fulfillment by Amazon (FBA) sellers liable for back sales tax. The issue: Is inventory stored in California by Amazon, which in many cases the individual sellers many not even be aware of, taxable? Scott Peterson of Avalar helps us unpack the issue.
To meet demand for hand sanitizer in the midst of COVID-19, Soapbox reached deep into its supply chain to procure supplies and produce 3 million+ bottles of sanitizer in 2 weeks for major retail clients. David Simnick, CEO, and Daniel Doll, president and COO of Soapbox, talk about how they pulled off this massive undertaking.
While membership in Amazon Prime is growing the rate of growth is beginning to slow, according to new research from Consumer Intelligence Research Partners (CIRP), with an estimated 95 million U.S. members. Josh Lowitz, a partner in CIRP, spoke with Multichannel Merchant about trends in Amazon Prime.
Where is conversational commerce headed? Ivan Tchakarov, director of operations for Google Express, spoke with Multichannel Merchant after his Ecommerce Operations Summit keynote address about early adoption and variance among use cases, as well as AI and the potential for the “zero-click cart” where purchases are suggested to us.
What are the applications and potential benefits of blockchain for retail and ecommerce? Melanie Nuce, SVP, Corporate Development for GS1, explains the backstory of blockchain and breaks down the concept of shared ledgers and increased supply chain visibility. She’ll cover this topic in greater depth at Ecommerce Operations Summit, April 3-5 in Columbus, OH.
Services like same-day delivery are getting a lot of attention. But is it more about immediacy or choice, and hitting precise delivery windows? What about intelligent assistants? Ivan Tchakarov, director of operations for Google Express, discusses all this in a video interview with Multichannel Merchant. He’ll cover these subjects in depth as a keynote speaker at Ecommerce Operations Summit (April 3-5, Columbus, OH).
Mark Baum, chief collaboration officer of the Food Marketing Institute, talks with Multichannel Merchant about trends in the dynamic world of e-grocery, including delivery and fulfillment, M&A activity, issues around perishable items and Walmart’s latest patent in the space. Come hear Mark speak on this subject at Ecommerce Operations Summit 2018, April 3-5 in Columbus, OH.
As you gear up for peak season, how do you sync your demand forecasting with the labor needs in your distribution operations? Dana Thomas, director of Operations for The Golf … Continue Reading →